Hello Simone Filou Overall

Please note all SALE items are Final Sale and cannot be returned or exchanged.

All swim, beauty/apothecary, underwear, socks, toys, and holiday are Final Sale.

All Full Price items are eligible for exchange or store credit within 2 weeks of your order delivery date. *Exceptions may apply.

Items must be returned within 14 days from the date you received your order (with original tags attached).

Shoppe Balloo reserves the right to decline any refund/exchange if any requirements are not met.

Please see the Return and Refund Policy section of our website for the full return policy.